Tom is one of Australia’s best thinkers and leaders in delivering fast planning and deployment of strategically focused business process change.  Over a decades-long career as a partner at The Boston Consulting Group, AT Kearney, and numerous non-executive appointments.

He co-authored the book ‘Implementing Strategic Change’ with Professor Danny Samson, Head of Operations Management, Melbourne University.

Tom founded XeP3, the process management method and platform. Now used in over 200 deployments, Xep3 delivers superior performance, productivity and customer experience outcomes for organisations across ANZ, Asia and North America.