The Book Behind The Methodology
Drawing on extensive research across 117 organisations, Bevington and Samson reveal in the book Implementing Strategic Change, how everyday interfacing activities, the seemingly small tasks involved in chasing, following up and seeking permission to proceed, are quietly consuming organisational capacity.
Combining evidence with practical examples, the book shows leaders how to make these activities visible, identify what’s costing the most and turn strategic intent into real, measurable improvement.
It is the thinking behind XeP3 – only in print.
Backed By University of Melbourne Research
A unique feature of the book is the concept of interface mapping, which involves detailed documentation and analysis of all activities within an organisation. This process not only engages staff but also ensures that all tasks are accounted for and prioritised. By closing the gap between organisational strategy and everyday processes, interface mapping enables organisations to achieve best-practice standards, reduce reliance on guesswork and deliver strategic benefits more efficiently.
The same research identified XeP3 as the methodology that consistently delivered significant benefits on projects and processes where conventional Lean had stalled.
By capturing how work actually happens, not how it’s believed to happen, the Noise that conventional methods overlook becomes visible, measurable and recoverable.
Source: Samson, D., et al. (2025), Australian Journal of Management
